We purchased a Groupon voucher for a schwarma we got another meal & soft drinks in replacement to the vouchers. This is really unacceptable if you're in the food industry, why take part in Groupon Deals if you do not carry sufficient stock for food orders. Make a plan, go to Pick & Pay to ...
A dress was purchased at the Traffic store in Long Street. The dress is a size small and did not fit me, I went back to the store 4 days later and tried on a size medium which was too big. I was told that they don't do refunds and will only be allowed to exchange it for something else in the store. ...
I recently purchased a solid state drive at Computer Mania that did not work for the purpose that I bought it. I then went to computer mania on Long Street to return the drive where I was confronted with unprofessional store staff. Firstly, I was charged a handling fee of R190 for returning the ...
I was in the store and as the store assistant was telling everyone who came in about the special running for the day (18July), one of the assistants came to me and told me the special. I quote their words " Buy any 2 pairs of shoes and you get a third pair free" I then asked her "if ...
The customer service was very bad and rude. There was no one at the till and when I ordered Meal the chip were half full. I ask them fill the chips full and staff just stared laughing at me. I have picture of the half chips as well. This is a huge inconvenience I want to be compensated with 4 ...
I planned to freeze my life membership contract with Virgin Active as I was moving overseas. I spoke to the manager Saadiqah Osman who asked me to freeze for 3 months and thereafter, I would have to call and refreeze for another 3 months. Saadiqah said she would send me an email confirming this ...