I have been on the phone for more than an hour with no response. I was told to cancel my contract a month before it expires to not be billed. I called the call center agent on the 6th December 2013, he told me he logged a request for retentions department to call me. It has now been 10 days later, ...
I have never had such dissatisfaction with any service provider as I've had with Vodacom. The cancellation department especially is the most incompetent bunch of people I've ever dealt with. I phoned from 0769070925, the first time I was transferred twice and then the cancellation consultant took ...
Once again it has been proven that Virgin Mobile is disorganised. I spoke to Nandipha on 07/05/2013, She couldn't give me a confirmation that the contract has been cancelled. When I phoned the call centre, today, the contract wansn't cancelled. OMW!!! 1 . Now Lerato from the cancellations ...
ON THE 10TH OF APRIL I CANCELLED THE ADT SECURITY CONTRACT AS WE GOT A CHEAPER SECURITY COMPANY. WE WHERE TOLD TO GIVE 30 DAY NOTICE SO I SEND THEM THE EMAIL. THEY TOOK OFF THE PAYMENT AGAIN THE END OF THE MONTH BUT THE ACCOUNT WAS ON THE BUSINESS ACCOUNT NUMBER AND DUE TO SELLING MY BUSINESS IN ...
I have 3 different vodacom contracts of which 1 expired Oct 2012. I requested that it be converted to prepaid on 1 Feb 2013 after which i was sent a migration quotation which i signed and sent back. In march i noticed that i was charged again so i phoned Vodacom and complained that the contract ...