Showed them how a label is starting to peal and they gave me a brand new jacket on the spot there! And the jacket I bought like a year ago... sjoe I was happy with them!! Could not believe it, now that is customer service!!! ...
When visiting the walk in customer service centre last night to collect my phone that was in for repairs I was immensely impressed with the service I received. Upon entering the store an advisor literally jumped off her seat to direct me to where I needed to go, their ticket system and how it is ...
We sat in the enclosed area outside the restaurant he did go on about how he understands that its cold in that section, which was not the reason for my complaint. So unhelpful! Not going back! ...
I purchased a Jackson dining table, delivered 22 Aug. The delivery team unpacked & assembled the table & upon inspection we found defects we were not happy to accept, sent the table straight back. The after-sales service is disgusting to put it mildly! I have had to call numerous times to ...
I went to the canal walk MTN store on sunday 15/09 because my mother's blackberry was not working as it should. Was advised by the salesperson that it might be a problem with the simcard, we paid for a simswap and was told that it would take 2 to 24 hours for the new simcard to be activated. This ...
I bought a dress ring (it was a birthday gift from my husband) on the 11th August and it went for resizing and i got it about a week or so later. Ive been wearing it since then and it hooks onto everything it ruined a few dresses and scratched my child. the setting part that keeps the topaz stone ...