I returned a game to Toys R Us, 2 games in fact. One was already opened but the box info was misleading. I was refunded the full amount, with friendly service and a smile. The full amount was credited to my bank account and I even received a call from their head office a week later to check that I ...
Its sad that I still have no response to my last complaint https:///nu-metro/complaints/very-dissapointed-947865. Tumi advised that it has been escalated somewhere else for a direct response... guess what, 2 months later still no response. Not even as much as an apology! NU METRO! Think its time to ...
I have been a loyal customer since 2005/ 2006 and Vodacom never hears from me as I have always been happy with their service. My debit order runs and that is it. I don't contact them usually as everything runs smoothly. My phone went in for repairs and I was told it will cost me R1100 to fix it. It ...
Hello On the 5th January, my daughter purchased a few DVD's from the Canal Walk branch of Toys R one of which was the movie. The Girl with the Dragon Tatoo which we decided to watch for the first time last night. To our horror, on opening the box which was sealed we discovered a Sony DVD-R on which ...
On Monday 07 January 2013, I visited Mugg & Bean Canal Walk. We placed our order for coffees and when it arrived it was luke warm, we could drink it in one gulp. We then placed our breakfast order. The waitress never asked if we would like any add ons and usually at other branches they do. When ...
I phoned from George to order a glamour dress in canal walk. Mongezi arranged with the glamour and despatch department to ensure the dress will be sent to me. Mongezi kept me informed at all times by phoning me when he found the dress, arranged with despatch and when the dress needed to be ...