Last Tuesday i walked into this store, the staff were all gathered at the cellular stand. one lady was busy with the only client in the store at the time by the entrance pay point. i stood in store for 10mins with staff looking at me and not coming closer to help me at all. a white gentlemen just ...
On the 28th of december 2012 ive sent my phone in for a flash repair, they gave me a turn around time of 21 days, 2weeks later i went back and they couldnt find my phone, they said they'd phone me the next day..two days later they phoned and they said they found my phone at one of the consultants ...
On the 23rd of December 2012 I bought me a Daniel Hector handbag at Truworths for R400.00. Yesterday I noticed that the leather by the slings are coming loose. I mean I paid R400.00 for the bag its not even suppose to be looking like that. I am very dissapointed that the bag looks like that I ...
I bought products from the Body Shop on the 6th of January 2012 (Sunday) to the value of R531.50. The computer system died and I had to wait 30min for it to "go through". I was then told that the payment didn't go through, even though I repeatedly showed the sms I received that it did. I ...
I WROTE TWO REPORTS ON THE 4TH JAN 2013 REGARDING THE TERRIBLE SERVICE I RECEIVED AT THE CANAL WALK STORE, I WAS INFORMED BY BLANCHE THAT MBONGENI WILL BE HANDLING THE CASE. STILL NO RESPONSE AND I DO NOT HAVE A NEW BLACKBERRY SINCE HANDING IT IN TO THE STORE ON THE 18TH DEC 2012 EVEN THOUGH IT WAS ...
I was due for my usual two year upgrade and was assisted by Jeandine from the Canal Walk branch of Cellucity. I got a call to let me know my handset arrived, poped in to the store to collect and after a few minutes everything was sorted. Jeandine was extremely helpful, very pleasant and ...