I am beyond bored with forever having to fight with Virgin Mobile to get a standard service. This will be the 3rd time I have to make a Hello Peter complaint in order to get my problems sorted out. Why is this neccessary?? Why is Virgin Mobile service so shocking?? I had a contract with them for 2 ...
Firstly, Canal Walk branch near Primi failed to contact me to tell me my phone claim has been approved. I had to phone Vodasure again after 2 days and they told me that the claim was approved the previous day and the branch was notified. Secondly, I fetched my new iPhone on the Wed afternoon and ...
After being over charged on my contract I return to the canal walk store spoke to the same consultant who opened my contract he noticed that I was being billed for three contracts as the cancellations hasn't gone thru he attempted to sort the matter out with the contact center the decision to ...
Would like to compliment one of the ladies at the hot foods counter, cannot remember her name (short Coloured lady) service was great and the roast chickens I bought were delicious. Keep it up guys, always nice to be served by someone who is passionate about their job. This was on Thursday 28/02 ...
My phone sustained some damage after a drop and as such I took it to my nearest Cell C branch (Canal Walk). The phone was booked in and I was told that it could take up to 21 working days to repair. I was told however that I did have a insurance cover via my contract but if any costs would be ...
Again i have to complain about your terrible customer service!!! I'm still waiting for my problem to be resolved, i've had to call myself again twice this week after your employees failed to call me like they promised. I use my phone for business and e-mails and i haven't had my phone for 10 1/2 ...