About a month ago I fell and damaged my phone. I filed a claim form. After 4 phone calls where I was on hold for a average of 40 min each wich I have to pay the bil, I was told claim was approved. I had to pay an excess before they woul pick up the phone, wich I did more than n week ago. It is ...
Just spoke to a woman Jacqui regarding my account with charges for returned debit orders. Now, problem is I am without a job and have been paying my account irrespective of that. NOT always on time, but I PAY! I have asked that they reverse the debit order charges because I have informed the ...
At the end of last year I contacted your callcentre regarding my chronic medication for my cholesterol as we changed our plan from the basic to the core saver. The agent (Jully?) advised me that I will need to go for blood test and get new approval in order to continous with my medication on the ...
I had a pleasant conversation with PHIKOLWETHU a call centre agent from 1life direct. I initially called in to cancel my life cover with them and ended up staying with them. BIG UP TO 1LIFE DIRECT AND PHIKOLWETHU ...
To whom it may concern. I informed the davenport branch i was robbed for my blackberry which was on contract. I am aware that the phone was not insured and I was told that i need to take out a 2nd line but still liable to pay for the firstt line. NOW THAT MEANS I HAVE TO PAY FOR I was informed that ...
Good day, This compliment goes for Requel Stanley a supervisor at Mtn, she has helped me with an unwanted top-up from Edcon and MSRC/Nashua, I don't even know if those letters are correct, Requel took time and explained to me all the all the processes, eventually, with the back-and-forth ...