Can anyone assist please..??? it is now about 15 phone calls later and all i want is a letter with my details on stating that i will be covered when travelling... i really didn't think it is this difficult to get a simple letter sent to me.. ...
On Thursday 13/6, after a device switch, I realised that I forgot my [Email Removed] e-mail address's password. I phoned the call centre and was lucky enough to speak to a very nice young lady (Shirley). She assisted me in changing my PIN and also resetted my password for me. This entire process ...
Okay, I usually hate call centers. We all do. The second my call was answered whilst trying to get travel notes put on my Discovery credit card though, I had a smile on my face. The agent said his name was Cody, unfortunate that I didn't catch his surname because he embodies the attitude that the ...
I send an email to Clientele on the 31st of May 2013 to cancel my policy and only got feedback on the 13th of June with an instruction that my policy has been cancelled and that the debit order will take place on the 30th of June. I phoned on the 18th of June 2013 and Spoke to Augustine Makhaphela ...
PLEASE NEVER EVER USE BIDVEST CURRENCY CARD WHEN TRAVELLING INTERNATIONALLY!!! We went online was impressed by Bidvest and thought it would be safe and easy to use seeing that the the call centre is 24/7. Yes the call centre reply to our emails and that's all they can do when it comes to refund our ...
Std bank was made aware of the transactions going through my cheque account beginning of May already, promised that i would get a phone call within 48hours from the department who will investigate the matter further, in the mean time my card was blocked, and this left me without money! within 48 ...