I was kept on the phone for 1 hour, where a senior consultant was hounding me not to change insurance. I explained nicely to him that I have gone with cheaper insurance as I am now on pension. Everytime I asked for him to hurry as I had a meeting at the place I work - he ignored me and kept talking ...
Upgraded A phone contract 28/05/2013 today is 16/07/2013 still no phone. I called them nearly every second day to track the delivery. Apparently the warehouse has send the 2 new phones on the new contract to the courier (Courier IT) Phoned them, they said they have send the parcel back to Autopage ...
I phoned in order to update my details. Sipho was extremely helpful. Following up on all oustanding information required for the system to give me the best possible insurance premium. Answered all my questions that I had, very friendly and helpful. So nice to see there are still people who take ...
Calls not answered. Emails not replied. Matter pending since 2013 started ...
I would like to compliment Irshaad on his efficiency, outstanding demeanour and for attempting to assist me to the best of his ability. In the current economic climate price sensitivity is of crucial importance and I can comfortably state that Irshaad has tried his utmost to convince me that I am ...
It's now 8:30 AM in the morning and your call centre or "Customer experience centre" (notice the air bunny's) is still telling me that your operating hours are from 8:00 AM to 6:00PM.. Wish my working hours was more of a guideline than a rule... this is the number I call (0800 203 925). ...