Big corporate incompetence continues... I always try resolve issues internally before taking dirty washing out in public. Sadly, here we are... I noticed a monthly management fee on my (management-fee-free) transaction account appear from nowhere. After a 25 minute call to Standard Bank (call no. ...
Ii called your office on 08/08/2013 after you delivered the tablet to me. I made it clear that your agent misled me with the specifications of the device and requested that you come pick it up. Three phone calls later, no one is yet to get back to me. Ashley is the last consultant I spoke to, he ...
I placed a call to Outsurance just after 08h00 and my call was answered by Karabo. The way she answer the call totally took me by surprise. She was so friendly and helpful throughout the duration of the call. Within minutes (while we were talking) my details were updated. When the call was ended, I ...
I seen ad AD on TV about outsurance and that they would pay R400 if they couldn't beat my current insurance premium so I decided to give it a try, if they could beat my premium then I would save some money if not I would get R400. I SMSd 400 to 44509, received a call from an agent who COULDN'T beat ...
Outsurance not only acknowledged me as a long standing client by reducing my excess amount but they also decreased my premium with one phone call ...
I paid for handset last week Monday 05.08.13, which has still not been delivered. When we went to the N1 City branch we were told that we had to phone there call centre and confirm payment! () Needless to say we left with out the handset, and after a false tracking number which was given last week, ...