I recently contacted King Price to update my policy for our new vehicle. Monique Wiese was the lady who assisted me and WOW... She was extremely helpful and friendly! She understood that we are first time purchasers and explained everything to me in detail which some of the other consultants at ...
Good day My father settled his account 15th August 2013. I made a call to the 087 740 1200 last week to request a confirmation letter to show that the account has been paid up. The female told me she will email it, but didnt. I called again this afternoon and this time a male told me that my dad ...
I'm a very happy woman today as appose to last night. I was referred to a senior who sorted my issue out within minutes. She called be back when she said she would and went the extra mile to ensure that my issue was resolved to my satisfaction. Thank you Charlene for the outstanding service. Your ...
On 29 August I noticed that some of the channels on my DSTV is not working. Assuming it is temporary I tried to access my Entertainment channels and box office and soon discovered that it is also not working. The next day I phoned DSTV and the call centre agent made assumptions, I asked him to ...
1.My mother was a dependant on my father's membership. I had consent to access all info. My father died 30/07/13. When I discussed continuation with call center I was told I do not need to do new consent form, as it is active & will carry over. Today I am unable to access my mother's ...
I have moved and updated my details and the premiums stayed the same so I asked if it could be reduced due to me living in a more secure area and they did. Viola Sethoga gave excellent and friendly service and managed to reduce my premium! Well done, it has been a pleasure :) ...