I called wesbank this morning to query the balance on my account. The call centre agent by the name of Neshrie Smith attempted to assist. She could not explain why it that my account is in arrears. My instalment goes off each month by means of debit order. The debit order is scheduled the after I ...
Why is it that Bankmed manage to mess up every single claim I submit? In a 3 month period, I have submitted 3 claims, all of which were processed incorrectly. They either process the account from savings, when I should have a benefit for it, or they reject the claim, because I didn't obtain ...
I phoned this morning to make changes to a policy and Mr Naidoo was helpful in terms of considering my situation to help me make a decision as to whether to continue with cover through Outsurance or not. Everything he spoke about during the phone call was in my e-mail inbox seconds later. ...
I called Direct Axis to get a quote on a personal loan. A quote was given of R30 000, subject to me accepting and providing with FICA documents, Payslip and 3 months bank statement. An email was sent to me requesting the documentation, however i never sent the documents and the next thing the money ...
This morning at 7:30 I purchased 500MB of data. I downloaded the new BBM APP which is only 12.36MB. It is 9:34am now and I have zero data! The call centre tells me that I used the internet at 7:55am. I questioned why it costs so much to use the internet I got no answers. I asked to speak to the ...
Truworths have phoned me every day this past week, they phoned at 8:45pm and woke me up. They have spoken to my husband, and said they wanted to make sure I was happy with my account... THIS IS NOT ACCEPTABLE. I REFUSE TO ANSWER ANYMORE>>>> as I just do not have time for BS calls. If I ...