To whom I may concern Please send your receptionist for proper training on how to handle the incoming call or better yet please hire people who are competent to do the job. You called me this morning and the lady who contacted me left voicemail, I did a sensible thing to by return her call, only to ...
Hi OMF Team This is a compliment to a lady called Ashley Coverly at the OMF call centre. She managed to resolve my query and go the extra mile... keep it up. ...
1) The booked in car should have been in on Saturday, I phoned Avis Friday morning requesting they come pick it up a day early as it was a delivery they had no problem, 3pm I phoned asking how long I still must wait, where the consultant did not have a record I phoned... so much for recordings. 2) ...
This is the second time I have had to ask what is happening to my claim. Therefore there is a pattern here and I find it unacceptable. I sent in a claim to the Petsure Team almost 3 weeks ago. I got a system generated e-mail acknowledging the claim and now I am being flatly ignored. It's ...
Hi there, In this passed year I phoned Outsurance twice for insurance quotes. Both times they couldn't beat my current insurance. Outsurance offers to pay you R400 if they can't beat your current insurance, but I never got anything. The times I phoned for quotations they said that they will send me ...
I got a call from Wayne Powell of 1Life Direct to update my policy details. I would like to say thank you for his great customer service in a friendly helpful manner. Wayne went the extra mile in that at the end of the call he made sure that I was happy and assisted. ...