I have a credit card with FNB, this account has a Petrol card linked to it. I am trying to pay the full amount outstanding on this account but before I can do that, I require a statement which does not include the transactions & interest fees of the petrol card as this will be paid separately. ...
Last year September I paid up one of my contracts in full. I was given a settlement quote and it was settled. I noticed that my bank account was not been debited for my monthly cell phone account on my other number. When I checked online, my statement reflected a negative amount of -R800 . I called ...
I moved over to Discovery Insure in December last year. The units in my vehicles was only installed end of January. It took more than 2 weeks for me to be able to see info on DQ Mapper. Once the info was visible, the information for my vehicle was switched with the information from my wife's ...
I pay an additional R50 pm OUT OF CONTRACT for a bundle of 200 sms which are carried over for 3 months. As I was overseas for a 2 months and now using WhatsApp, I had over 600 sms available until 20th April. I decided to cancel this bundle. On 21 Jan I spoke to Mahlubi at MTN call centre to cancel ...
This is the most pathetic network, wanting to charge me R700 to downgrade my contract. However its free if you want to pay more. They wont let me pay in for an upgrade on my handset and if I do take an upgrade when my contract is up i'm forced to use this new minutes policy that they have. Absolute ...
I phoned the call centre for assistance in setting up my Internet banking token on a new phone. Setting up the token on my old phone was all done telephonically - eventually, as my previous Hello Peter complaint bears witness to - but the call centre agent was unwilling to assist me this time, ...