Our company received a third part order regarding a former employee. Called SARS call centre - chose the wrong option at first and rerouted to correct department. All operators were courteous and efficient. Problem solved in record time - many private sector companies would do well to emulate this. ...
Big up to Lomarie for ensuring that the contract was cancelled on their system and that a refund was processed. ...
We at the start of new week exactly 2 weeks after my complaint and I am still waiting for Dial Direct to give me an answer on my complaint against them on the 27.01.2013. Dial Direct your Investigation is taking VERY long with no end in site. People take note if you an pay then they happy I want my ...
I called Santam for a quote on insurance. My vehicle installment is R 4430 per month. Value of R 275 000, I have had one small claim in the last 3 years. Called Santam because I do think that Santam is a great company. Was quoted R 3800 for insurance on my CAR...!!! Really...? ...
Call centre handled my change of address and additional cover queries with professionalism, quick, friendly and effective service ...
I found that I'm registered with IQ academy my details where given to them and my next of kin but when I confirmed with them that I wasn't responsible. A week after, this morning they sent me an sms saying I must pay R900 cancellation fee this might be a rip off. Please I need this over why do I ...