I have been waiting since Tuesday morning to be able to UPGRADE my data plan from a 500mb to a 1gb plan!! You would think that since Im spending MORE money with you guys that it would be done efficiently! I have spent over an hour on the phone to three different call centre agents who have all told ...
Good day. At about 18:30 on Wednesday, 17 April, i called in to the call centre to enquire about whether it would be possible for me to get an early upgrade. My new upgrade date is in September this year, but my phone has been giving me problems for the past 2 weeks. Battery does not last, even ...
I purchased a new Samsung Galaxy S3 in Jan 2013 on contract with Nashua mobile. After usage of the first month, I phoned Nashua to activate a data bundle. After I got Feb 2013 account I phoned the Call centre on the 18th of March and spoke to Given (ref # 3001618704). My bundle costs were added to ...
The lack of communication is pathetic from Fedhealth. I have submitted a claim on 10 April a week later the claim have not been processed I was only alerted of this after I contacted there call centre. This is clearly a sign of poor service combined with an attitude from there call centre agents. I ...
Called Cell C Last week Tuesday. Complained about disgusting availability of 3G and Phone connectivity in the Linksfield, Oaklands and Auckland Park areas. Was promised a call back - DID NOT HAPPEN. Called on Friday, got passed to four different people that could not assist but promised that ...
An upgrade that I contracted with Cell C on the 18 March @ 16:00 was initially wrongly migrated to an unwanted package. The package has been rectified, but the device has still not been received. Consultants spoken to on the 11 and 15 April reported that the device had not been ordered and that ...