I have just had a call from a highly incompetent cell c staff member named Rondani. This pathetic woman gets into an argument with me that she is in charge of the recorded calls and she does not pick up a call that i made to cell c in june to request my roaming to be active. Now my problem is, i am ...
I am fed up with having to explain the same situation to each and every person. Nobody has the blady decency to get back to you regarding your claim I will suggest that people never goes with this insurance company. They are a whole lot of and they have the worst customer service, we are STILL ...
When we first joined Bonitas Medical Aid in 2010 we were generally happy with their service. However, it soon started deteriorating - a little problem here and there. In the last year it has started sliding at a frantic pace! Do they not employ enough people to deal with the number of members they ...
I got a call on Friday 5th April 2013 with regards to increasing my RCP I called back yesterday morning (Monday 8th April just after 8am) the lady I spoke to said someone would call me back, NO ONE CALLED! I called in again this morning at 09:05 explaining to Thulani that it is urgent he says maybe ...
Would like to say thank you to Nonhlahla Mahlangu for the great service rendered when I called in to the Jhb call centre. Keep up the good attitude. She knew what she was doing and was very knowledgeable and great sales skills. Thank you. ...
I had a query, but the call centre agent did not help me. When I told them that there is a crackling noise behind as if its from an unstable microphone, they gave me a bad attitude. I tried telling them that I cannot hear anything from their side only crackiling (no way they could help since i ...