My report dated the 30 January 2014, of 13.33 pm. I received your letter of acknowledgment, however since then I received an SMS message that the problem has bwen resolved, and all the outstanding money has been reversed. I would like to have a formal response with apology in writing, asap. Kind ...
Since my contract ended 2 months ago I have had nothing but trouble with this company. I do not have a debit order but that never seemed to be a problem until my contract ended. Now I have to pay an admin fee of R15 pm. I pay my account regularly so what is that for??? This is not the end of the ...
I received a call from the Call Centre and promised I would pay my account on 12.10.13 as I can not do so during the week because of where I work and now I keep getting SMS to pay immediately to maint a clean credit record. What am I supposed to do now? ...
I have complaint about a bad experience I had with your contact centre that occured in 2010, you've been quick to respond but still had no positive feedback. I would like to know how Virgin Active endeavours to repay the money deducted from my account during 2010 for a cellphone that I've returned ...
Last Friday my phone was. Phoned Altech Autopage to block the phone. Was informed I can do a sim swap at any store next day. Went to Parow centre to do sim swap, The lady Sandra who assisted registered my sim in someone else's number. So, I sat the entire weekend without a phone, reading another ...
I had a mv accident on 18 july. I reported the accident to my insurance company. I tried to call the call centre several times but got transferred from 1 operator to another and after about 25 min I got cut off.after several calls I got to a lady that assisted me of which it wasn t even her ...