I had lost the proof of purchase of my new cellphone. The courier had not scanned in my signed copy and Mtn had no electronic evidence of anything. Loraine promised to get back to me before the end of the day as she was going to contact the warehouse that dispatches the phones which I'm sure is a ...
I have not received invoices or statements since March 2011 from MTN. I have called their call centre a number of times about this and they claim that emails were sent to the email address I supplied. I have not received these emails, but decided to give MTN the benefit of the doubt and gave them ...
MTN have charged me R2000 plus, in the past couple of months, i have requested that they send me a usage report that details the amount of Data used so i can make sense of it, i then got a response that they cant send me my data usage report, HOW the do i pay for something monthly and i cant be ...