After months of struggling to sort out something simple on our business account FINALLY the heavens sent me SALOME an agent in the Telkom Billing/Accounts service call centre. Salome helped me with all I needed to do on my account, from the changes to answering all the questions I had regarding. ...
Its been 2 weeks now and still no one is helping me with a simple query. now i have to pay R800 for a product i cancelled 2 weeks ago but its still showing on account. this is really unfair and unprofessional from a trusted company like like afrihost. ...
We have a contract of R89. Our banking details changed and we notified mtn of new banking details TWICE!! Thoughit went through since we didnt receive sms under R100. After a few months the phone is simply cut off and we receive a red letter of their attorneys that we must pay R4700! We phoned and ...
Went to Nedbank in October to make an payment arrangement for my Personal Loan to pay atleast half of my installment for 4 months since I am on Maternity leave, went to the nearest branch Hillcrest they helped me call the call center and made an arrangement within minutes it was done, and the ...
This is for the previous complaint I logged, where the call center agent was not able to tell me the amount of cancellation that I would be entitled too, and that despite notifying the company 43 days in advance they are not able to refund me due to the non flexible flight. Beware everyone, ...
I have a rather old Nedbank cheque account which I have known for a while I need to change because the fees are so high. Having been away last month and using my cheque cards quite alot I was shocked to see my monthly service fee this month and called to complain. Zana took the time to explain to ...