I called to get a quotation on my car as a returning customer and spoke to Kabelo and Thabo helped me with my border letter. Friendly service, efficient delivery. There was an eargeness in your voice to assist me. For that I'm dearly grateful. I will gladly pay my premiums knowing your service is ...
My partner is currently on my medical aid and he wants to terminate on mine and apply for his own medical aid. I have been a member of Prosano now changed to Bonnitas over the past 23 years, med no: 80505. I have left many enquiries on your website and till now an agent has not called. On Friday I ...
I had a capped line with Telkom for 6 months, then upgraded the line in March 2013 to 1 MB, uncapped ADSL, only to find out months later that my line speed is not 1 MB but actually 384 kbps!! This is daylight!! I am paying for a service that I was not receiving!! And now Telkom has no idea why my ...
The website did not accept me change of address therefore I phoned the call center who assured me that the goods would be delivered to the address I gave her, in Jo-burg. 24hrs late I receive it in PE. Next call center person tells me the system is down but took my detail to contact my when it's ...
I would like to thank Frans Legobe for his assistance earlier this morning, I had an issue with unauthorised debit orders going through from my account. He assisted me to reverse the debit orders and I got refunded. He is very helpfull and listens attentively Thanks Dude ...
I would like to thank Ntombi for assisting me today on the query that I had, and the ability to make me feel like I am talking to a relative and understanding my situation. We need more people like you in the call centre industry who are willing to listen, help and go beyond their current position ...