I have 4 contract phones with 8ta, of the 4 phone 2 are blackberry's and I have the same problem with both phones when ever. I try 2 use the phones or use any service on the phones I have to restart the phone it is just the worste network ever, when ever I call their call center I am told I have to ...
1st complaint: call 4rm attorneys, acc in arrears. Get email"sori, I can confirm acc was handedin, in error.twil be withdrawn 4rm attorneys."2nd complaint: rude call 4rm arrogant unproffessional puleng. Teln me to go 4rm cpt to pe 2 pay account jus coz yal dnt hav tellers in cpt cbd all ...
I logged a complaint on Hello Peter a few weeks ago regarding 8ta incorrectly debiting my account and as a result I get hit with a R90 unpaid on my acc... ref 4005855. Within an hour of logging the complaint I get a call stating everything will be resolved... was rather impressed at their quick ...
So I called MTN Customer Service with regards to a CURRENT issue on my network which I urgently need sorted as I need to use my phone ASAP, and I receive a ridiculous IVR message saying "All our operators are currently busy please call again later" and ENDS CALL!!! with no CHOICE for me ...
I wrote a complaint on 25th December 2012, with regards to my airtime being taken of round about R112. I bought a 24 hour data bundle with my loyalty points, got the confirmation sms and started using it. My airtime was taken, my loyalty points were deducted for the bundle and I could not make use ...
I have tried to cancel my contract but are not being put through to the correct department. I have requested a call back from the website - Ref no. 10277010. I have yet to hear from them. I have called the number stated on their website but are not given any help and are put through to department ...