What do we have to do to get a response from MTN. Why is their customer service so poor. I've emailed on 3 occassions and received NO reply. Phoning the business call centre is a nightmare - you hold for ages and then you get cut off. 2 of our mobile business phones are being billed on a monthly ...
I have been overbilled since I have upgraded to mweb's 2MB uncapped ADSL data Including ADSL line rental. According to the contract I signed and the Product pricing on there website, I should only be paying R599 for the data and line rental. Yet mweb has been invoicing and debiting my account with ...
It's taken us a while to spot it, but your Business Telkom bill might have a R121 a month charge for YP (Yellow Pages). It's under a section called "Contracts" and has YP 2012 plus the area. It also says it's for 12 payments... at R121 a month. We presumed it's for a premium listing which ...
I have been trying since 15 Jan 2013 when I joined this value added services of CELLC - which by the way cost me R20 - R40 odd rand per month, to upgrade one of my lines and to order one additional line/sim. I called the number given to me on my Welcome email to this service and since then its been ...
I applied o have my ADSL line moved to another exchange start of February. I was patient, and was given the commitment that it would be done on the 19th. I accepted that. No one pirched up. After spending over an hour beeing passed to another lazy consultant, I have tried to get hold of Telkom's ...
I have had numerous faults reported on my ADSL line due to the connection dropping multiple times per day. I eventually ordered a new line and I am still having the same issue. Telkom has had technicians out at my house and they have assured me that the matter is resolved. I have tried 5 ADSL ...