On Saturday morning (24/08/2013) my mother and I went to the Customer Service counter to sort out a problem with a promotional voucher for clothing received from Woolworths. The voucher could not be printed at home due to a problem on the website, however the customer service desk could not assist. ...
I'm looking for a new mobile phone and decided to compare prices between the various Samsung models (S3, S4, Note2 ect) in the store. The shop worker forced me to stop writing down the prices of each phone and tried to stop me from looking at and comparing the different phones with each other. I ...
I understand that underwear at Woolworths is not returnable but it is absolutely pathetic that if the package has not even been opened that an exception can not be made. Only to be so rudely spoken to by the sales clerk/staff member who went on to tell me that "It is busy in the store this ...
Dear Sir/ Madam I would like to lodge a formal complaint and thus demand a written apology from Edcon on behalf of your employee, Lorraine Chauke, Edgars, Brooklyn. This is after a very embarrassing and/or humiliating encounter at the store this afternoon. I used my husband's card as I always do ...
We received service with a great smile and our waiter had a fantastic attitude and this was at closeing time on a public holiday. ...
I upgraded my cellphone contract at MTN SP Brooklyn Mall on 2013/07/02 and when I got home, I discovered that charger was missing from the box (that was opened in store by the salesperson). I was irritated, but decided to let it go as I had the charger from my previous cellphone. I recently ...