I took out a Top up 200 contract with a Samsung Galaxy S3 around July of 2012 for R 399 a month. For the last two months my bill has been increased to R 428 a month. I don't understand how this is possible on a Top up contract as I recharge in excess of this amount if I need to. I have tried to ...
I am a PPS cusomter who has a retirement annuity with Sanlam. Before the end of July I requested my wife's banking details be changed. I have emailed Sanlam again Yesterday about this but received a response that they should get back to me before the 20th of July. A turnaround time of 25 days for a ...
I have recently changed from Altech Autopage to another service provider. I advised Altech Autopage 2 months before my contract was due for renewal that I would be changing and was told that I would have to pay a penalty which I happily did. Unfortunately the port of my number did not take place as ...
Hi. I had two contracts with vodacom which i requested to be cancelled (on the same day) and only one was cancelled the other one (071 353 9484) wasn't. I called vodacom to investigate why was this the case and i was told by one of their Agent Dineo on the 2013-04-23 that they will investigate and ...
Since we upgraded to a Mygig 3 during February 2013 we have had numerous problems with our contract, including: 1. A migration fee incorrectly billed to our account causing us severe budgeting problems 2. No ability to check our balance online- the website just says "no balances ...
For several months my debits failed, I then made manual payments. Yesterday my number got suspended cause apparently I owe MTN for a failed debit. I then called mtn, only to be told I owe for the month of January, and you guys get to suspend my number now in April? Why wasnt I told that I owed, you ...