Terrible Service form African Bank. The Agent that assisted me in the Bellville Branch was very helpful. According to her I am under administration. I informed her that I have always paid my debt on a monthly basis, was never under administration or blacklisted. I have an excellent credit record. ...
I would like to convey a special thanks to this lady. I had so much issues with edgars and she saw to my every need. Provided me with endless feedback and delivered on her promises. She deserves a promotion as she truly understands customer service.!!! ...
Been trying to cancel my faulty line and can't get through to the call center. What a useless company and i don't know why South Africa continues to support them. Couldn't get them to come and fix my faulty line for two months and now i can't seem to get through to them to cancel my line. What does ...
I went into the branch (BSE Bellville branch to be exact) for limit increase on my card, which is a transaction that takes less than 3min. There was no-one at the teller and when i asked if i can go do my transaction since there was no-one in the queue, which i fully know that a person can increase ...
This is probably now my 100th complaint regarding my 8ta 3g modem which is NEVER on more than one signal bar, sometimes even less (0 bars or 2g). every single time i complain i am asked to fill in a form with my information, then it stops there. until i decide to complain again, i am asked to fill ...
We are moving house and went to a telkom branch to arrange the necessary in order to move the line to the new address. It has been nearly two weeks and they have not responded or contacted us regarding the process. I am currently holding on for the Customer Service for 25 minutes... how is this ...