One of the primary reasons we moved our services to Afrihost (we currently have a basic dedicated hosted server with you) was because of your perceived good service. I am very sorry to say but your service stinks. In general, support queries takes very long to be addressed. We are supposed to have ...
I've called Afrihost in Dec '13 to upgrade my account from 2-4Mbps because they don't have a bundled upgrade on their portal and didn't want to repeat the incident when I moved to Afrihost that they charge me for the line and data separately. They've only upgraded my data. Got a full pro-rata ...
[URL Removed] I complained so many times its actually getting old very fast... My apn service from you guys DOES not allow me to use MTN LTE when then normal mymtn apn works fine with LTE... I took the apn cause you guys claim on the website that it is indeed LTE ready.!!! Been emailing and trying ...
I am paying for a 10mbps line and my line has been at 200kbps for the last 4 days and Afrihost has not helped me at all. They cant even tell me when Telkom will come out and fix it. I have to do the same tests over and over again and they can't even escalate the call. I have never had such bad ...
I have been trying since October to transfer my website domain with Afrihost. I keep getting the same email after every phonecall saying it will be done in 5 days. Nothing gets done!! Just transfer my domain, my new hosting company has sent through the request numerous times. This is insane!! When ...
After MULTIPLE calls I still don't have joy. They should seriously listen to their own mission statement. I have a domain currently hosted with a 3rd party hosting provider who has a server with Afrihost. Their server was suspended because of spam. I was trying to move my domain from that suspended ...