On 31 July I changed from Premium to Select. The lady that assisted me at the call centre was very helpful and gave me an outstanding balance for August of R134 that would then be deducted of my bank account on 5 August. On 5 August Multichoice deducted R560.22 from my bank account. I phoned the ...
After more than 10 years with I burst they summarily suspended my account on a Friday afternoon after sending me a mail at 16h29 & supposedly trying to phone me 10 mins later. This caused undue stress and aggravation to myself as I needed to send board packs for my company all over the African ...
I have a bussiness contract with 8ta. In January I used my 8ta simcard in a Blackberry and activated BIS, because this is a second phone I didn't really use the BIS so on March 11th I cancelled the BIS on the contract and the very helpfull call centre staff confirmed it was cancelled, yet I was ...
The past two months, Vodacom has deducted extra money from my bank account. I requested statements, just to find out they deducting it for a cell phone account that has a block on it. When i phoned them, Mpho told me that she can see there is a block on this account but can not tell me why the bill ...
My contract is at its end. I called last month to give notice to cancel and was told to fill in a form to change it to prepaid upon expiry. Now I received a bill of R1674 as you have charged me for a migration fee. I was never advised of this fee. My contract should have been cancelled. I want to ...
Ok so on 8 July I posted a complaint about my account being settled and that RCS has not confirmed with the credit bureau that my account has been settled. On the same day I received 2 responses stating that the matter has been resolved. I moved recently and had to get a washing machine, but after ...