I was in arrears with my account 7000100100018175075 (I'd 6211110091086) and was handed over to VVM attorneys. I paid off my account with the pay off balance given to me by the attorneys (which was a discounted amount) in Feb 2012. I asked them for a pay off letter to state that I have settled my ...
On 19 Jul 2013 I cancelled the contract with Mweb because of the very slow internet line. Mweb contacted me and put sales pressure on me to retain me as a customer. As always they blamed the slow speed on Telkom. We have moved to Afrihost and can assure you that it is not Telkom but Mweb that is ...
Co incidently on two of my contracts i have purchased once off data on my data contract and a mobile line. On my data line i noticed my data was almost depleted so i purchased the "once off data" 500 @149 and the same on my phone contract. Both of these were done through the vodacom phone ...
I received my statement at the end of August for my annual fees. I called in at the beginning of September and requested the debit order be changed to monthly over 11 months. I was advised that this was done. Today 3 Oct I receive an SMS saying that the debit order will go through for R4007.08 ...
I bought clothing on my account on 31 August 2013 and did returns on 1 September 2013, the returns transaction is not showing on my statement. I sent an email to [Email Removed] with proof and used the contact form on the website. Heard nothing back yet. from: [Email Removed] to: [Email Removed] ...
My company address have changed A YEAR AGO. And yet still the wrong address reflects on my statements, etc. I've sent this last year already, and my account manager at the time confirmed it has changed. And it hasn't! I've sent it through AGAIN last week, together with my new company name as the ...