Vodacom deducted an amount of 3K from my bank account in error on 16 Sept '13. I logged a complaint and dealt with Faiek Mohamed who assured me that, after investigation, Vodacom will refund me an amount of R2826.03. I received this confirmation on 23 Sept telephonically, as well as via sms. I was ...
I am so grateful to the wonderful attitude of the ladies at Markhams Accounts Division. My sons both have accounts with Markhams and were both retrenched. They have left the country to find work, and I have been handling their accounts in their absence. I can only say that the ladies I have dealt ...
I am so exhasperated and annoyed already. I have spoken to countless consultants in the customer care call center and accounts department. I have been given reference numbers and told that I will receive my money back. I have received sms's confirming that this amount will be refunded within 7 ...
I've been a Multichoice subscriber for over 15 years. In September, I changed credit cards and as a result my debit order on the 19/09 failed to go through. On the 21st, I received a notice from Multichoice stating I must make immediate payment or else my service would be disconnected. I did this ...
At long last someone at Vodacom actually did what they say they would do. I would like to compliment Reginald Porogo at Vodacom. He managed to sort a 6month old problem out for me. Reginald kept me informed all the way of the status of my problem. And did something!! I feel he has done the extra ...
Dear Vanessa, It is 10 days since I reported this problem, and since You promised to report back and to investigate into the problem. Up to date I have had no reply from you or your company. Can you please investigate and report back what happened to my payments? I have once again received ...