It has now been over 90 days since you 'processed' my refund. Bianka? Less than 7 days? Yea right. Please cancel ALL my Nashua contracts with immediate effect and at NO COST TO ME, I will be porting to Vodacom directly. AND, get the customer service manager to phone me please. ...
I was unable to make a payment on my acc the previous month and received a phone call of amount in arrears and payment due. I asked the agent to e-mail and sms me the banking information to make a eft payment as I am unable to make it to a pay point. She told me that the call is billed at R 17 and ...
So i cancelled my service with DSTV, but i get messages saying i owe R35? i told the agent to cancel the insurance as well. please sort this out. ...
In novemeber 2012 I left work and to lessen my expenses I stopped using my sim card contracted from autopage. So we got rid of the sim card. I get a billing in February of R1000 something I query it and block the sim card when I ask them to pls investigate the lady tell me they will do so and block ...
Since I took out my first 8Ta contract in December 2010 I have never received my monthly invoice. I have tried so many time at the Woodlands Pretoria Branch, via call centre and via Hello Peter. But they just can not get it right. Last year -October, I tried the Hello Peter route and I was assured ...
I have changed my debit order date online, from the 27th to the 01st of every month, and Vodacom debited my account on the 29th and then again on the 03rd of May 2013, when I phoned them for a refund they told me that it will take 07 - 14 working days!!! I mean really now!!! after I have explained ...