A lady working at your call centre named Jeanene, just outright told me that they are right and that "the person at Discovery Platinum does not know what they're talking about" This is in regards to a payment that Altech claims was rejected 4 days after they successfully processed it. The ...
I upgraded to the new Explora on the 11th of Octeber 2013. After the installation I dreaded calling the service centre to switch over packages etc. I was pleasantly surprised when I made the call. My call got answered within seconds after doing the initial menu selections. The consultant was very ...
I have received numerous calls regarding outstanding payments on my Markhams account. I am being charged an amount of interest monthly and threatened that I will be handed over. I have been paying my account via EFT for the last few months now and have kept it all up to date. I've sent through a ...
I reported 8ta with you in the beginning of August because they didnt want to release device after they have called us to come in to their store for the upgrade. We only recieved the device in September, but hey billed us for the device in August already. I've sent them e.mails to rectify this ...
Per previous 2 reports. Nothing has been resolved. Besides me being penalized for Telkoms mis-information. So because the consultant didn't tell me that the internet and the line rental, does not get charged the same regarding pro-rata, I have to suffer the mistake of this. Its not fair on ...
African Bank Debited my account without notifying me, I get told that this debit is February arrears and only got debited now in September, six months later!! without me being notified! This is!!! ...