Good Day I would just like to compliment Janine Alexander on exceptional service she has given. I have lodged a claim with Absa Idirect with the severe hail storm we had in November. I have battled to get any service from the suppliers they have appointed to my property. Janine has dealt with my ...
Not able to register a motor accident claim due to me not being the driver of the vehicle, however able to register a hail claim on the same vehicle. The policy is on my name and the driver is my wife. The consultant said that she was unable to call my wife back. My wife tried calling and could not ...
Despite calls, requests it has been more than two weeks that we have not received any feedback regarding our claim - you are really the world's worst insurance company - we are seriously looking for other cover - I cannot believe we ever did business with you!!! ...
With my first car that I insured I had to drive to Absa to get insurance documentation as they just never sent it to me. I recently got a new car and again still no documentation after a month. My monthly premium has gone off but they don't even know half the details of my car so I'm probably ...
Reported a claim and it was rejected base on the accident that took place 6 years ago, When they interviewed me upon taking insurance they only asked me to declare all the accidents that happened 3years ago and i did just that. If you know whats good for you stay away from ABSA Idirect ...
I was contacted by ABSA in June, and asked if I would like to join their insurance, after which I agreed and was told that I would receive my policy information details by email, but this never materialised. a few days later i was fortunately contacted by my way who offered a similar quote, and had ...