Hi I just want to express dissatisfaction with the NO Service i am getting from MTN, I am currently holding a cellphone contract with them which is due for an upgrade. I've been trying to contact their cal centre on 808 to discuss my upgrade as i do not have to time to go to the shop but they never ...
I would like to compliment Khosi, whom I spoke to on your 808 Call Centre. I called in with several queries on my various contracts and she handled them extremely efficiently and offered detailed solutions. Thank you Khosi! You are an asset to your company. ...
I reported MTN in December and this was the reply i got: Hello Unhappy73, Thank you for bringing this to our attention. I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the billing management ...
Hi I been loading data on my phone For the past 2 months and not getting any 50% in return! I called on the 2nd spoke to some lady who said I didn't qualify then said I do and then would log a query for 2.5 gigs to be credited back to me. To date no feedback has been received and I asked her to ...
I have two contracts with MTN, one is for an iPhone 5 and the other for an MTN Sh@relink router and a 3gig light uncapped package. My provisioning date is the 14th of every month, My iPhone get provisioned on time every month, but my Data line gets provisioned late on the 15th. I have had numerous ...
I received a sms from Mtn saying that I am in Areas with my payments, which I know for a fact I am not! I sent them thru the proof of payment and 7days later what happened, they suspended my line, I called them and said my line has been suspend (I was holding for 44min before someone even picked up ...