I have an unresolved issue with mtn which is ongoing for more then a month now and every time (4 times) I phone the operator just tells me that the issue is still open and that they are busy investigating and there is nothing i can do but just wait. my issue reference is 102650157. It is rather ...
Called the call centre AGAIN... an she was very Rude... not willing to assist, n refused to get her team leader for me... MTN big time they delivered the phone and its not working... worse they dont want me to cancell the contract... n they are not willing to collect de phone to be repaired or ...
I've been super frustrated with MTN service therefore recently decided to port to another MNO. I've gone to MTN Sandton City and Clearwater where my reception was cold which made me believe that I am making the right decision. I was informed by Sandton City that I need to dial 808 to action my ...
I called the 808 Call Centre on 12 February to give notice - I will not be upgrading or renewing my contract. Reasons - zero customer service. Poor network quality (Heritage Hill Estate in Centurion - you get EDGE only, no 3G, consistent dropped calls or poor signal - more than 2 years). I get ...
I have been using an MTN sh@relink light package, I was not billed on time and the cap was not replenished on the specified date, When I foned to remedy the issue I was transfered to 1555, to 808 and so on, I was sent in circles, I eventualy got hold of a Supervisor by the name of Ragina, She ...