On the 29th of November at 11.17am got sms from MTN confirming that my details has been updates as requested. Another one followed saying your payment details has been updated as requested the next one says you have Benn successfully upgraded and that was at 11.57am 11.25 the other sms said you've ...
You guys are failing me, i asked that you check my airtime usage because almost immediately after I load airtime it vanishes. I have bought aritime without going on the internet. I make that one call and it still vanishes, Im not trying to score free airtime here but I am asking you to investigate ...
Today I received a call from attorneys telling me that they are calling on behalf of MTN. According to them, MTN has been trying to get hold of me and they couldn't. This is the same MTN I have had my main number with since 2007. This is the same MTN I have been a customer to since 2001. So they ...
My sumsung S3 started giving me problems of not charging properly, i took it to the 14th avenue constatiakloof on Saturday the 09th November. I was told that they will get back to me on Monday as they had limited staff members on the day. I did not receive any communication from this branch for 4 ...
How many times does one have to complain in order for you to do things correctly, why i am being debited for numbers which are already on prepaid, i want my money and i want it now, your service is disgusting i dont have the time to sit around and call you for things you should have done in the ...
I took out a new subscription from a salesman at the 14th Avenue head office store. I work for a corporate company thats gets staff discount through MTN (the only reason why I took a MTN package). When I got billed, there was no discount. The salesman, and the branch manager have told me that I ...