Good morning I have received an invoice from yourselves indicating that my premiums have increased by 100% due to an upgrade from your side. My contract clearly states that its a 12 month contract with a month to month contract. Please leave my contract as is i.e R499 per month. Again, I must ...
I do not have a contract with Vodacom; someone opened an account using my details. I reported this in February 2023, but I have yet to receive any feedback. I have been receiving messages from Vodacom's lawyers. ...
I received bad advice on a phone option (Oppo A98) and contract, and I wanted to return it within the 7-day cooling-off period. Now, Vodashop Mall@Reds does not want to take it back or cancel the contract! ...
Ive changed by Surname at the Rustenburg after i got married 10 years ago. The last time was 5 years ago, ok but still I am listed as Steyn. I had a delivery which was under my previous surname although i am Gloy now. The delivery could not be made due to the discrepancies in the surnames -I DO ...
Good day My name is Rudo Samudzi, 0727177405, ID number 8507280957180. I would like to lay an official complaint against Vodacom for their poor service delivery to a very unhappy client!!! Once again I have been disappointed by Vodacom and considering leaving the network and not recommending it to ...
I received a call for an upgrade on the 5th of October 2023 which was an online double deal I agreed on a fixed amount of 604 but the bill came doubled. Now when I I make arrangements I m denied saying I must pay the balance on arrears ...