When i signed up for this membership i specifically asked the consultant if i can cancel at anytime, She (Henriette) told me, in front of her manager and my wife that i can cancel at anytime, all i need to do is to send through a cancellation letter as well as an affidavit as to why i need to ...
I made an online booking @ about 3:00 in the morning for the 19th february 2013. I booked a one way from Port Elizabeth to OR Jhb. My booking was paid via a payd system that was an option on the website!! I even paid for an sms to be send to me for my confirmation??? That did not happen at all. I ...
Flight MN458: After boarding, one of the male cabin crew members carried out the safety checks before take-off. They took my bag to put in overhead bin and I asked if they would mind to pass it back to me after take off in which case he said "No, he is too busy, has many duties after t/o and I ...
We cancelled our return tickets to JHB via the Shoshaloza Myl. We were told they could not give us the money back in cash, due to the Banking Laws. Good and well... We sent an e mail giving ALL the details of the bank account on 8/3/2013. Melonie promised it would be done "straight away" ...
I booked a flight with Kulula on Friday and chose the incorrect date on the Internet. A minute later when I got the confirmation with the ticket I realised I chose Sunday the 17th instead of Monday the 18th of March. I immediately called Kulula customer service number and got through to the ...
I am deeply hurt after my encounter 'with the notorious bus service SA ROADLINK. After their trail of incompetence and dreadful services i decided to give them a benefit of a doubt and bought a ticket to Durban. Unfortunately i missed my coach' as the manager arrogantly put it and in the midst of ...