On the 15/03/13 we were scheduled to fly to Durban on the 22:40 pm flight with Kulula airlines. We arrived for our flight at aproxiamately 22:00pm at O.R Tambo, we went to the check in counter, however at the counter wers ACSA evening cleaners having their evening snacks, they directed us to the ...
Told to go check-in when you there I was told you can't checkin when the boarding closes 30mins later. Paid R1745 for the next flight but kept waiting for the same tym later nd board the plane. No announcement made on the coms no custormer services either than Dictatorship. Bad bad bad service. How ...
I took my Brother who is a Paraplegic in a wheel chair to the Airport on 24.03.2013. I stopped my vehicle in the Disabled Parking. Took my bother into the Airport and assisted him on to the Plane. When I returned to my vehicle, it was missing. I then went to the Parking offices where I was informed ...
HI, I would like to say thank you so much for your good service. My mom had a hip replacement a year ago, she thought she was able to walk from the plane to the Carrosell but once getting out she was a bit in pain. We did not bother to book a wheel chair. I then phoned Kulula and asked them if i ...
Good Day Sir / Madam I recently made a booking for my Grandmother for a flight from Johannesburg to Maderia and also amended a booking for a current ticket for its return date. I decided to go direct to the Airport which was OR Tambo Johannesburg Lufthansa booking office to get prices and do all ...
We were appalled by the lack of compassion and rude mannerism received by the staff member on duty at the Mango Desk at the Lanseria Airport on the 23/03/2013. We had booked a flight on your airline to CPT @18:25. When the passenger arrived at 17:50 he was told the CHECK-IN for the flight had ...