On the night of 24/05/13 I travelled from Joburg to Durban and my worse experience was the treatment I got from ticket examiners was a nightmare, which was the horrible experience. The air condition was unbearable I couldn't take it as it was so cold and in that time I was suffering from Flu..I ...
Yesterday (27/05) I went to buy a monthly ticket at Mowbray station and was assisted by a very rude and unprofessional lad by the name of Wendy. She kept on chatting with her colleagues while helping me resultingly I had to repeat every thing I said to her. Out of irritation due to her rudeness I ...
I recently signed up for the voyager credit card and needed my voyager pin to log-in online to claim for SA flights I took a couple of days ago. I then call the call centre only to be told that it will take 7-14 days for a pin to be sent to me because some of my details entered on the system are in ...
My husband and I booked with mango, a return flight from PE to JHB but because of a medical emergency, we could not make the return flight We phoned two days in advance to cancel our flight and sent them a doctors letter. When we needed to get home they had only one flight that day and we missed ...
I have so many isssues with Flexi club, ANd this is just the last straw. I have been contacting the accoutns department since January 2013 to sort out this problem and evertyime i have to hold on and re -explain to the incompentent people in their account departement what the problem is. I made a ...
On the 04th of May 2013 i travelled from Cape Town to Durban with Mango Airlines. When i arrived at the King Shaka Airport i realised that one of my bags (which i had sealed with a cable tie) was broken into, and my camera and Trail Jacket were. I immediately reported the matter at baggage counter ...