I have since been waiting for a letter from virgin mobile apologizing and updating my records with the ITC. They claimed that I owed them whereas they are the one who did not update their system. Can someone kindly contact me from Virgin before I take this matter up ...
My phone has been giving me problems ever since I purchased it from Cell C on contract in November 2012. I took it in in July 2013 to be "repaired" and after 3 weeks of waiting, they gave me back the phone with the same problems. Now the wifi has stopped working so I took the phone in ...
I upgraded my phone via telephone call to Vodacom on the 6th January and was delighted to get my new upgraded Nokia Lumia the next day -delivered by courier. Unfortunately 2 days later the phone just died and wouldnt go back on. I phoned Vodacom to get them to replace the phone as an out of the box ...
I PHONED VODACOM NUMBER OF TIMES WITHOUT RESPONSE TO MY PROBLEM. YESTERDAY I GOT A MESSAGE FROM CASSANDRA SAYING THAT THEY DISCOUNTED ME WITH R982.75. MY TOTAL BILL FOR THIS MONTH IS ALMOST R3000 DUE TO VODACOM'S INCOMPETENCE TO FIX THEIR BILLING PROBLEM. I AM STILL WAITING FOR THEM TO FIX MY ...
I have queried my account months ago, where the bill is in the thousands. I desparately want to resolve the issue so that it can be paid but no one can give me the information i need to resolve this. I have been to vodacom shops to sort this out. I have spent hours on the phone doing as i was told. ...
We were contacted by Nxatel sales office regarding changing our telephone system, Victor the sales manager guaranteed us that our current bill will be at least half of what we pay at Telkom. Based on this we installed the system, we than received three bills from Telkom, Nxatel and Sunlyn bill ...