I got a Blackberry handset under contract from MTN. While under warranty the Blackberry started to give me problems: 1. The original handset was faulty (frozen), and was sent to MTN for repairs under warranty. 2. I received the first replacement unit which was a refurbished unit (I did not request ...
I went to the Vodacom store to try and get a sim swap. The contract is my fathers name but I did not have all the documentation required to complete the swap. I understand that there are procedures and regulations that need to be followed. However I was quite frustrated that I could not get my sim ...
We started working again on the 6th of January 2013, since the day we started we have not had any telephones or internet. the call centre is beyond comprehension, when you talk to them they are filled with nothing but excuses, from the matter has been resolved which it has not, then its our server ...
After sending an sms and getting a reply stating that money will be deposited into my account shortly, im still waiting and im not getting any clear answers when i call their contact centre, this is the 2nd time this is happening, all i want now is to close this account ...
I upgraded my contract to another package in the first week of December 2013, when I called Cell C yesterday just to confirm what me debit order will be I was given twice thrice the amount the consultant told me when I upgraded so this affects my entire budget for the month and is very frustrating, ...
I was triple-charged my usual bill in December - and my track record is available for 14 years of service. I have reported the error, and have been promised communication which never materialised. This is unacceptable. I don't want another bill for R2000, MTN! I will place a report here, and on ...