Dear Cell C i am disappointed at your customer service and repair terms and conditions. The battery keeps dying every 3 hours and the charge part wont work, most major problem is that during a call it will just get cut. naturally i booked the phone in for repairs. i was not given a loan phone. the ...
I was contacted telephonically and advised that I can upgrade my contract earlier than the said date, which I gladly did. I choose a phone which was delivered to me the following day. However, I received an e-mail quote which now contained an amount of R500 for "downward migration" which ...
On 19 November, our company requested an additional line and port for one of our sales reps to Cell C from Vodacom. It is 31 January and despite continuously trying to contact Thuto we have had very little feedback and not once received the phone. We have now decided to cancel the request and will ...
I received my December bill of R1800. To my surprise of R1000 Data usage. How would that be possible when my child was not well, admitted to hospital and I hadnt had the time to be on my phone. So I log a query about the usage on the 18 Jan 2014 and promised a 2-24 hour TAT. Today is the 31 Jan and ...
I've been experiencing terrible internet speed, especially international for a month now. Have phoned 3 times to get this resolved but it does not get any better. The call centre person (s) tried various things however it did not work - it's still slooooowwwwww I'm also trying to cancel my Telkom ...
I have contacted 8ta to request a settlement letter on my contract. I was inform to visit a telkom mobile store, i explained to the agent that the application was done online and i am not close to any Telkom store hence i am calling the service centre. Spoke to a team leader by the name of Thulane ...