After initially starting of at fair speeds (3Mbps upload/ 1.8Mbps down), the speed of my data dropped off to simply ridiculous levels. (0, 3Mbps up/ 0, 12Mbps down) This happened over the last six months and is constant, day and night. The 3g is used in a router at home and not for traveling. I ...
On receipt of my September & October 2013 invoice & statement, I noticed unusual call charges on my account. I went into MTN V&A Waterfront on Friday (1/11/13) to query the charges. I was told that I would need to request itemised billing then a complaint could be logged. I did so & ...
I am still waiting on my confirmation of cancelled contract! Early penalty fees paid! Since my previous complaint '' 24mo contract'' I have received no response whatsoever! No contract confirmation cancellation nothing! Can a simple thing not be done by just cancelling a contract? ...
Tried to look up how much GB I have used at the website [URL Removed], entered my login details - then it tells me to resubmit my details. Are your programmers that useless that NOTHING ever works? Or did you forget that I am your client? NOT IMPRESSED and your call-center is even more useless - ...
I called 8ta today to ask about my account and why the over debited my account I spoke to Lungile Ngubane she was very help full she explain that maybe the was a mistake. So I asked for banking details to make a manual payment she gave me and even gave me her email address to email her prove of ...
I have been constantly trying to gel hold of Cell C for the past 3 days.. I have been using your 3G modem for online gaming (yes i know its not the best and probably will never be) but I have been using this modem for over 8 months now and thus far i have had no problems up until Monday the 4th of ...