In December I purchased a special 1GB for R149 ONCE off! but to my surprise they keep billing me for this, yet I have asked in numerous occasions to not have this as a contract, yet it magically appears on my bill, yet no contract was signed for the 1GB special. Can someone please assist me ...
I called in to the Vodacom customer care on 1 feb 2014 at 8pm to get the punk number and it didn't cum through. The problem arose when I called back at 8:17 on and spoke I a very rude arrogant consultant who was not patient at all it didn't even want to really seem to want to help. I got the punk ...
I want out of my contract! Disgraceful customer service from 'Precious'. Phone sent to JHB for repair on battery, Precious failed to inform me that my phone would be wiped clear!!! I have now lost 90% of my contacts that I need for work, as well as photo's of my family that I now cannot get back. ...
We purchased a new Blackberry Bold 9900 on a My350 TopUp contract at Walmer Park MTN Port Elizabeth (dealer code: 41 MWL) on date 26/05/2012 Up to date 01/02/2014 and since 04/06/2012 my phone's BIS is NOT working. I phoned 1555 Technical to assist me and every consultant had a different story. The ...
My contracts were up in December 2013, I went into Edenvale branch and filled in a contract cancellation form. I received no less than 6 phone calls begging me to renew the contracts, which I refused to do. The End on January the contracts are still running and I have been charged the same amount ...
I requested my phones to be cut beginning of October 2013 by going into the branch and emailing a cancellation letter to them, Telkom was still debiting me the end on December, on lines that were discontinued, on 12 January I went to Edenvale againand complained as well as emailing Telkom once ...