We have on numerous occasions asked for a report on any deductions to any WASP third party made from our accounts. You ignoring us. The access to information act as well as the consumer act allows us to request this. Comply or we move the game to the next level as I have the emails sent requesting ...
I stay in centurion Gauteng and have the latest devise and contract but for some reason with the signal and data connection I get I might as well be living on the moon! my lte device cant work if you select the lte network... my h: if you manage to stand completely still at just the right angle you ...
So port-in takes a freaking week!!! After jumping from one agent to another including managers and supervisors who include but not limited to Lorraine, Katlego, Magan, Thavangu, Besi, Thulani, Spiwe, Fabio, Anele, nobody seems to be able to resolve the port in issue. Is this how this cell network ...
I have recently written about the sheer lack of service given to me when trying to get my HTC One replaced by Vodacom. I was very impressed when the very next day after lodging my initial complaint someone contacted me with regards to the issue. However, he has phoned me at the same time every day ...
I was billed for subscription services to Mira Networks (WASP) and CellSpice which I did not make. After bringing this to Vodacom's attention, Mr. Arthur Jantjies reversed all charges for me as a goodwill gesture. I believe Vodacom should ask the same requirements for a detailed bill (copy of ID ...
Almost two weeks ago I applied for an 8ta 7.5GB data contract. I was told to allow 2 to 3 days for delivery. Since then the R299 has been deducted from my account but still no delivery. I received a call 2 days ago informing me that they don't have the included router and they don't know when ...