I went into the MTN Store Hout Bay 3 weeks ago to upgrade/renew my Mobile contract. I was told the handset will be at the store in the next week I was assisted by the only lady take works in this store. I had to call 4 Times to follow up on delivery as this was taking abnormally long. I was told ...
I reported my Telkom line defective on Sunday 10 Nov 2013 to the call centre number 10210. I specifically asked the call centre agent to book a technician from Tuesday 12 Nov 2013. On Monday morning 10:30, I get a call from the Technician wanting to know when any body will be at home. I told him ...
Anybody expecting service at Vodacom Lakeside Benoni, please stay away from Nadene. She needs an urgent course in how to attend to customers. Its not always what you say, but how you say it. Like "would you like to have an argument with the manager instead.>>> After you walked out for ...
On my MTN anytime 100 contract I don't seem to be awarded any rand value any more. I've logged two requests with Autopage, but they don't sort it out and don't come back to me. If I phone MTN, they say I must speak to Autopage. If I speak to Autopage, they say they have to talk to MTN. It's been 10 ...
Bought Samsung S4 phone with new MTN contract in July 2013. Phone's battery faulty after 3 months. MTN store manager, Bennie Helberg, would not replace battery - he claimed battery not covered by phone warranty! Battery swelled and bent phone screen causing the screen to peel off. Bennie Helberg ...
Absolutely superior service. So stream lined between company and deliver service. Communication between client company and courier just brilliant. Never thought an overseas purchase would only take 4 days to be at my door and never one hassle! Just superb! Best internet purchase I have ever done so ...