I've been to MTN now for the 4th time to fix my account alignment... Dunno if it's fixed this time Also... Cannot believe their systems are not integrated... Unprofessional bunch ...
Email service were of on the 31 Oct. 1 Nov, 7 and 8 Nov 14 and 15 Nov and again today. In all instances it was not possible to send or receive emails or not possible to send emails. Every time we contact Voc Telecom the consultants were more concern regarding the account than their service to us as ...
I had a problem with Elite Mobile sending me a product that I never ordered. Went to Vodacom for help-they said it was not their problem. (It was a vodacom modem) Debit orders were going off on my account, but they said they could do nothing until the product was picked up. But I could not give it ...
Oky where do I start? On 1 November 2013 I phoned to upgrade my account as I've been a customer for 21 months now. That done, on Monday 4 November I phone to enquire why my debit order has not gone through yet. Said will be done that night. Phone on the 5th, same thing, eventually on the 6th I see ...
I have been trying to cancel my account and requesting the termination fee as i have 2 payments left. Each time i call in i get a different amount and it hasn't ever been a value that goes down in over 2 months. Not only are they charging me for my account but they are also including my BIS service ...
I am extremely upset with your service, and I would like this escalated immediately. Whichever agent reads this message, PLEASE ENSURE THIS MESSAGE GOES TO A SENIOR SUPERVISOR OR MANAGER FOR ACTION. My mobile number and main account is 0827839278. Please use this to call me or communicate with me. ...