I phoned MTN to port my number over. Decided on the 200 Anytime Contract as it WAS SUPPOSED TO INCLUDE 200 sms. WHAT THEY FAILED TO TELL ME (AND WHICH WAS PICKED UP ON THE RECORDING) IS THAT YOU ONLY GET 25 SMS TO OTHER NETWORKS - THE BALANCE IS ONLY APPLICABLE FOR MTN NUMBERS. SAME THING WITH THE ...
CONTACTED CELL C CUSTOMER SUPPORT 15/10/2013 (REF: 3101500356) REGARDING NO SIGNAL AT MY HOME/OFFICE AND CALLS BEING DROPPED, NO ONE FROM CELL C EVER CAME BACK TO ME. 29/10/2013 SENT A COMPLAINT TO GET CLOSURE, BLANCHE OPPERMAN CONTACTED ME ON THE SAME DAY AND FORWARDED DOCUMENTS TO COMPLETE AND ...
We moved our business from one company to another, and the name, VAT nr etc has changed. We have been to Vodacom now 4 times to try and get the transfer done, and everytime they tell us that it has been done, just to leave us disappointed at the end of the month when we receive the bill. We then ...
I have had a contract with Autopage for many years but have decided to swop over to prepaid. I called to find out the process and was told they could load it on the system but advised that we should call 2weeks before we wanted this to happen. We had not called back but on the 12th Nov my contact ...
So, for around the last two weeks my dad has had problems with his internet. After testing it out using two other pre-paid ISP accounts it was clear that the problem was not with the line but with the ISP. After several calls just being ignored and the last one just being put down in my ear I went ...
I have the same problem as many other complainents. You are offered a 24 hour data bundle. You puchase and receive an SMS saying you have succesfully purchased you 24 hr data bundle and you start to download. Later you receive a message saying you must phone a certain number to activate. This is ...