All the communication providers in South Africa are incompetent from CEO level down. We have cell service for more than 20 years and still teething problems, Bab coverage faulty towers, service agents that is trained to lie, down towers? Act. Man I know it is Africa but can't we strive for ...
Hi I have called your customer care department regarding my mobile number being disconnected and was told that it was recycled. Why was I not notified when this would happen? The number is still not being used by anyone and I would like it back Regards Muhammad ...
On Saturday the 16 November I took out a Vodacom Smart S contract with the Samsung S4 phone. After taking out the contact I never received any anytime or data. I was only informed a few days days later that there was a problem with the Smart S contract and should be resolved in 48 hours. In the ...
What is the use of the VAR's in the Mobile industry, I would of thought in light of the fact that we can dweal direct with the networks that they would try a bit harder. About six months ago my contract expired and Nashue kept sending me unwanted sms's to renew, so I get round to this this week - ...
I called the customer care line to acquire some feedback on an issue I raised with a supervisor named Brenda Lebeloane, The issue was regarding the fact that the complaints sent to the customer care email address which is provided on the MTN website do not get answered and the reference numbers ...
When contract expired in Aug, I spoke to Rebecca Kodisane to renew with an upgrade on the Samsung, I reiterated that I wanted the same package as before and that I had been done in by Vodacom and didn't want the same to happen now with this renewal - when I received my account it had gone up from ...